Frequently Asked Questions
Everything you need to know about our engineering & project delivery (EPC), solar calculator estimations, 5–25 year Tier-1 equipment warranties, and Solar Financing down financing.
Q How does Gilead determine the exact solar capacity needed for my facility?
We combine our proprietary interactive sizing calculator with on-site certified engineering audits. For commercial facilities, we deploy precision data loggers to capture your 24/7 load profile, power factor, and daytime diesel generator consumption curves before engineering Single Line Diagrams (SLD).
Q Can Gilead solar systems run heavy inductive loads like 1.5HP ACs and borehole pumps?
Yes. All our hybrid inverters (Deye, Schneider, Huawei) are equipped with 2.0x to 2.5x instantaneous surge handling capacity to effortlessly withstand compressor and motor startup currents without tripping or dimming lights.
Q Why does Gilead strictly deploy Lithium Iron Phosphate (LiFePO4) storage?
LiFePO4 delivers 6,000+ continuous charge cycles at 80% Depth of Discharge (DoD), compared to only 1,200 cycles for tubular lead-acid or gel batteries. In Nigeria's tropical climate, lithium chemistry operates safely without degradation for 12–15 years.
Q How do I monitor my battery health and prevent over-discharge?
Every battery bank is synchronized with the inverter's CAN-bus / RS485 communication port. The intelligent Battery Management System (BMS) automatically communicates cell temperatures, state of charge (SoC), and safely isolates packs during extreme grid faults.
Q What warranty coverage is included with my installation?
All TOPCon and N-Type solar panels carry a 25-Year Linear Performance Warranty. Deye and Felicity hybrid inverters and LiFePO4 battery packs carry a 5 to 10-Year Full Replacement Manufacturer Warranty backed by Gilead's local technical service centers in Lagos and Abuja.
Q How does Solar Financing down solar financing work?
Qualified residential homeowners and commercial SMEs can install a complete tailored solar system with 0% to 15% upfront capital, spreading repayments across 12 to 60 months. In most cases, your monthly repayment installment is significantly less than your previous generator diesel expenses.
Q What is the typical delivery and installation turnaround time?
Residential systems (3.5kW – 15kW) are typically installed and commissioned within 48 to 72 hours following engineering audit sign-off. Commercial macro-grids (50kW – 500kW) require 7 to 14 business days including structural mounting and synchronization testing.
Q What is the relationship between ICMENERGY and Gilead Energy Solutions?
Gilead Energy Solutions is the updated brand identity of ICMENERGY (subsidiary of Sanniphil Company Limited). We are one continuous company with over a decade of operational excellence, engineering leadership, and an active installed base of 18.5MW+ across Nigeria.
Have a specific engineering or financing question?
Speak directly with a certified Gilead solar engineer or request an on-site energy audit.